<p>It&#8217;s nearly here! Shopfront version two will be released to the first store on the 28th of October, 2019. It&#8217;s been a long time coming, but we promise it will be well worth the wait.</p>



<p>We started the redesign in January 2018, a year after the first version of Shopfront was released. With it comes a huge array of new features and changes that we can&#8217;t wait to show you.</p>







<blockquote class="wp-block-quote"><p><a href="#redesigned-user-interface">Skip to the feature preview.</a></p></blockquote>



<p>We decided to redesign Shopfront as we had learnt a lot in the first year of our release, we had so many features and improvements we wanted to add and decided it was time to give Shopfront a facelift. Doing so also allowed us to redevelop how a few of our features worked to make it easier to work with.</p>



<p>Now that version two is nearly here, we plan to roll it out quickly to ensure that everyone gets the latest features, after the release to the first store on the 28th of October, we plan on releasing to 10 other beta stores within the next two weeks. After this we will hold the release to ensure there are no major issues we have to deal with. Once a little bit of time has passed (we&#8217;re aiming for late November, early December) we will make Shopfront generally available to all vendors. This doesn&#8217;t mean we will be forcing it upon all stores just before Christmas, but it does mean that if you want to be using the latest features, they will be available to you.</p>



<p>Once the Christmas period is over, we&#8217;ll be looking to move everyone across, with most vendors moving in January 2020. On January 31st 2020, we will be stopping support for version one and on the 24th of February 2020 we will be forcing everyone to move to version two.</p>



<p>If you want to get onto version two as soon as possible, please get in touch with us.</p>



<p>Shopfront version two comes with a huge amount of new features, here&#8217;s a sneak peak at five highly-requested features.</p>



<h3 id="redesigned-user-interface">Redesigned User Interface</h3>



<div class="wp-block-media-text alignwide"><figure class="wp-block-media-text__media"><img loading="lazy" width="1024" height="902" src="https://shopfront.com.au/wp-content/uploads/2019/10/sell-1024x902.png" alt="" class="wp-image-343" srcset="https://wp.shopfront.com.au/wp-content/uploads/2019/10/sell-1024x902.png 1024w, https://wp.shopfront.com.au/wp-content/uploads/2019/10/sell-300x264.png 300w, https://wp.shopfront.com.au/wp-content/uploads/2019/10/sell-768x676.png 768w, https://wp.shopfront.com.au/wp-content/uploads/2019/10/sell.png 1249w" sizes="(max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px" /></figure><div class="wp-block-media-text__content">
<p>By far the most obvious change in Shopfront version two is the redesigned user interface. </p>



<p>It&#8217;s a lot flatter, quicker and just generally better to look at (if we do say so ourselves).</p>
</div></div>



<p>It also comes with a lot of new features just purely in the redesign, the entire POS system is now a single page application (SPA), which means that there is no loading between each page. </p>



<div class="wp-block-media-text alignwide has-media-on-the-right"><figure class="wp-block-media-text__media"><img loading="lazy" width="497" height="726" src="https://shopfront.com.au/wp-content/uploads/2019/10/Screen-Shot-2019-10-17-at-10.41.58-am.png" alt="" class="wp-image-344" srcset="https://wp.shopfront.com.au/wp-content/uploads/2019/10/Screen-Shot-2019-10-17-at-10.41.58-am.png 497w, https://wp.shopfront.com.au/wp-content/uploads/2019/10/Screen-Shot-2019-10-17-at-10.41.58-am-205x300.png 205w" sizes="(max-width: 497px) 100vw, 497px" /></figure><div class="wp-block-media-text__content">
<p>As can be seen on the right, we&#8217;ve added a couple of menu groups (utilities and marketing) and we&#8217;ve had to rearrange where a few items are in the menu.</p>



<p>Performing orders and receiving invoices is now in the menu as &#8220;Orders &amp; Invoices&#8221;, promotions, shelf tickets and the media centre have been moved to the new Marketing menu and the Utilities menu has been added which contains the mail log, trashed items and future prices.</p>
</div></div>



<h3>New Cash Management</h3>



<p>Shopfront version two also comes with new cash management functionality, we&#8217;ve split version one&#8217;s manage takings into two parts, a close register part and a manage cash part. This allowed us to create better permissions, display cash movement history and add a couple of other features.</p>



<div class="wp-block-media-text alignwide"><figure class="wp-block-media-text__media"><img loading="lazy" width="1024" height="591" src="https://shopfront.com.au/wp-content/uploads/2019/10/Screen-Shot-2019-10-17-at-10.48.39-am-1024x591.png" alt="" class="wp-image-345" srcset="https://wp.shopfront.com.au/wp-content/uploads/2019/10/Screen-Shot-2019-10-17-at-10.48.39-am-1024x591.png 1024w, https://wp.shopfront.com.au/wp-content/uploads/2019/10/Screen-Shot-2019-10-17-at-10.48.39-am-300x173.png 300w, https://wp.shopfront.com.au/wp-content/uploads/2019/10/Screen-Shot-2019-10-17-at-10.48.39-am-768x443.png 768w, https://wp.shopfront.com.au/wp-content/uploads/2019/10/Screen-Shot-2019-10-17-at-10.48.39-am.png 1119w" sizes="(max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px" /></figure><div class="wp-block-media-text__content">
<p>The new manage cash screen displays the register open time, the recent cash movements (which you can reprint) and allows you to put cash into the drawer, remove cash from the drawer and swap cash denominations.</p>
</div></div>



<h3>Reworked Customer Accounts</h3>



<div class="wp-block-media-text alignwide has-media-on-the-right"><figure class="wp-block-media-text__media"><img loading="lazy" width="1024" height="694" src="https://shopfront.com.au/wp-content/uploads/2019/10/Screen-Shot-2019-10-17-at-11.04.27-am-1024x694.png" alt="" class="wp-image-347" srcset="https://wp.shopfront.com.au/wp-content/uploads/2019/10/Screen-Shot-2019-10-17-at-11.04.27-am-1024x694.png 1024w, https://wp.shopfront.com.au/wp-content/uploads/2019/10/Screen-Shot-2019-10-17-at-11.04.27-am-300x203.png 300w, https://wp.shopfront.com.au/wp-content/uploads/2019/10/Screen-Shot-2019-10-17-at-11.04.27-am-768x520.png 768w, https://wp.shopfront.com.au/wp-content/uploads/2019/10/Screen-Shot-2019-10-17-at-11.04.27-am.png 1327w" sizes="(max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px" /></figure><div class="wp-block-media-text__content">
<p>The way you deal with debtor payments and outstanding sales has been completely redeveloped to make it easier to use and provide more options for you to manage your customer accounts.</p>
</div></div>



<p>You can now perform customer payments while you&#8217;re offline, create a payment that is unallocated to an invoice, cancel and refund payments as well as being able to provide change for cash customer payments. We&#8217;ve also prevented outstanding customer payments from automatically being allocated to the next invoice.</p>



<h3>Creation Wizards</h3>



<div class="wp-block-media-text alignwide"><figure class="wp-block-media-text__media"><img loading="lazy" width="1024" height="693" src="https://shopfront.com.au/wp-content/uploads/2019/10/Screen-Shot-2019-10-17-at-11.14.25-am-1024x693.png" alt="" class="wp-image-348" srcset="https://wp.shopfront.com.au/wp-content/uploads/2019/10/Screen-Shot-2019-10-17-at-11.14.25-am-1024x693.png 1024w, https://wp.shopfront.com.au/wp-content/uploads/2019/10/Screen-Shot-2019-10-17-at-11.14.25-am-300x203.png 300w, https://wp.shopfront.com.au/wp-content/uploads/2019/10/Screen-Shot-2019-10-17-at-11.14.25-am-768x520.png 768w, https://wp.shopfront.com.au/wp-content/uploads/2019/10/Screen-Shot-2019-10-17-at-11.14.25-am.png 1328w" sizes="(max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px" /></figure><div class="wp-block-media-text__content">
<p>One of the most powerful features coming to Shopfront is the creation wizard, these are available for when you&#8217;re creating a product, creating a customer and creating a promotion.</p>
</div></div>



<p>These creation wizards and excessively customisable (you can write your own JavaScript code to program them) and allow you to create products, customers and promotions in your own way.</p>



<p>For example, people can use the customer creation wizard for creating a customer from the register and making sure your staff get the customer&#8217;s name, phone number and company or you could make sure your staff get the customer&#8217;s name, email address and their pet&#8217;s name.</p>



<h3>Reporting Query Language</h3>



<p>Ever wanted to run a really customised report? Let&#8217;s say you wanted to run a report that allowed you to see any products that you&#8217;ve sold for less than $100 and are making more than 30% profit on &#8211; and show the current inventory as well as the user that sold the product.</p>



<p>In version one of Shopfront this would have involved looking at multiple reports and probably result in you having to take the data into Excel. </p>



<div class="wp-block-media-text alignwide"><figure class="wp-block-media-text__media"><img loading="lazy" width="1024" height="696" src="https://shopfront.com.au/wp-content/uploads/2019/10/Screen-Shot-2019-10-17-at-11.20.18-am-1024x696.png" alt="" class="wp-image-350" srcset="https://wp.shopfront.com.au/wp-content/uploads/2019/10/Screen-Shot-2019-10-17-at-11.20.18-am-1024x696.png 1024w, https://wp.shopfront.com.au/wp-content/uploads/2019/10/Screen-Shot-2019-10-17-at-11.20.18-am-300x204.png 300w, https://wp.shopfront.com.au/wp-content/uploads/2019/10/Screen-Shot-2019-10-17-at-11.20.18-am-768x522.png 768w, https://wp.shopfront.com.au/wp-content/uploads/2019/10/Screen-Shot-2019-10-17-at-11.20.18-am.png 1326w" sizes="(max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px" /></figure><div class="wp-block-media-text__content">
<p>With Shopfront version two, you can now run your own complex reports using our custom built reporting query language. It&#8217;s similar to SQL, but provides an easier to use syntax that is designed around our data.</p>
</div></div>



<h3>Feature sneak peak</h3>



<p>But don&#8217;t go thinking we&#8217;ve only changed these four things, here&#8217;s a sneak peak at 55 other changes that are available from day one:</p>



<ul><li>General<ul><li>New user dashboard screen</li><li>Can use markup instead of profit percentage</li><li>Can customise the date and time format</li><li>Can customise the start of the week</li><li>A whole lot of new permissions</li><li>Can recover trashed items</li></ul></li><li>Sell Screen<ul><li>Discounts are now built into the sales transaction rather than through a sales key</li><li>Sell rate discount type added</li><li>Predefined discount sales key added</li><li>Live inventory displayed when searching for products</li><li>Can automatically log out after a period of inactivity</li><li>WYSIWYG receipt editor</li><li>WYSIWYG customer display editor</li><li>Can show products as unconsolidated</li><li>Payment methods can be assigned to colours</li></ul></li><li>Manage Takings<ul><li>PC-EFTPOS displays the settlement receipt in close register</li><li>Can set the float for each day</li></ul></li><li>Sales History<ul><li>Sales are no longer paginated, they use infinite loading now</li><li>Can view multiple sales at the same time</li><li>Can modify payment methods on sales</li></ul></li><li>Product Management<ul><li>Transfer history now appears in the product view page</li><li>Can mark a product as don&#8217;t sell or don&#8217;t order</li><li>Additional information can be bound to types (number, string, boolean, etc)</li></ul></li><li>Orders &amp; Invoices<ul><li>New &#8220;Outstanding&#8221; filter added</li><li>Added receiving credit notes</li><li>Can generate orders from both sales and reorder points</li><li>Can exclude stock from being included in generated orders when already on order</li><li>Can add an entire classification or supplier to an order</li><li>Can verify an invoice total by entering it in before receiving an invoice</li><li>Can reset quantities to zero when receiving an invoice</li><li>Purchase rebates can be received when inputting an invoice</li><li>Can see who created, sent and received an order</li></ul></li><li>Stocktaking<ul><li>Stocktakes can now be named</li><li>Can see who else is currently in a stocktake</li><li>External stocktake history is now available</li></ul></li><li>Customer Management<ul><li>WYSIWYG statement editor</li><li>Can customise the email signature for customer statements</li></ul></li><li>Price Lists<ul><li>Can add all categories to a price list</li><li>Price lists can now be set to a higher price than the everyday price</li><li>Price lists can now have minimum price rules to ensure prices don&#8217;t fall too low</li><li>Price points are now longer fixed to the product&#8217;s price points</li></ul></li><li>Promotions<ul><li>Can set the start and end times for a promotion</li><li>Natural language edit screen</li></ul></li><li>Media Centre<ul><li>Items can be deleted</li><li>Items can be renamed</li><li>More file types are supported</li></ul></li><li>Reporting<ul><li>Reporting dashboard can compare previous periods</li><li>Reporting dashboard can be filtered by outlet</li><li>Time zones are correctly handled when swapping between daylight savings</li></ul></li><li>Register Closures<ul><li>Can be filtered by date, time and outlet</li><li>Register closures now use infinite loading rather than pagination</li></ul></li><li>Developers<ul><li>Version two of the JSON API (GraphQL)</li><li>Release of the Embedded Application API</li><li>Release of the Payment Method API</li><li>Release of the Reporting API</li></ul></li></ul>



<p>These are just a few of the features we&#8217;ve been working on, but there are so many more that we can&#8217;t wait to show you. </p>

Shopfront Version Two Preview

<p>We&#8217;re back looking for another Customer Experience Agent! We&#8217;re looking for someone to be both in the office assisting our customers on the phone and out on the road setting up new clients.</p>
<p></p>
<p>We develop a point of sale system ready to take on the world. We&#8217;re a small, fast moving, agile team, passionate about developing the best products for our customers.</p>
<p>Travel all over the country to help our customers get up and running with our software so they can look after their customers. Your job will be mixed between being out on the road training our clients how to use our system and being in the office offering support to our existing clients. Technical knowledge is not required and we will fully train you.</p>
<p>Shopfront has been fully released as of the start of this year and we&#8217;re growing quickly. We want someone to grow with the company in this full time position.</p>
<p>We&#8217;re looking for applicants who have previously worked in retail or hospitality, have a valid driver&#8217;s license, are happy with travelling interstate and love making customers happy.</p>
<p>Your responsibilities will include:</p>
<ul>
<li>Setting up hardware for our system,</li>
<li>Training clients in person and over the phone on how to use our system,</li>
<li>Identifying, reproducing and documenting bugs found,</li>
<li>Ensuring customer satisfaction,</li>
<li>Contributing to the ongoing learning and success of the team, by sharing knowledge through mentorship, collaboration and aiding in documentation.</li>
</ul>
<p>Sounds good? Send us an email at <a href="mailto:careers@shopfront.com.au">careers@shopfront.com.au</a> including both a cover letter and a résumé. Having experience in operating or managing a business is a bonus (but not required).</p>

Customer Experience Agent Required

<p>Welcome to the November edition of New On Shopfront, we&#8217;ve introduce our Media Centre, created Promotional Shelf Tickets and presented our Public Roadmap.</p>
<h2>Table of Contents</h2>
<blockquote>
<ul>
<li>Media Centre</li>
<li>Promotion Shelf Tickets</li>
<li>Public Roadmap</li>
<li>Fixes</li>
</ul>
</blockquote>
<p></p>
<h2>Media Centre</h2>
<p><img loading="lazy" class="alignnone size-large wp-image-266" src="http://shopfront.com.au/wp-content/uploads/2017/12/Screen-Shot-2017-12-07-at-1.25.46-pm-1024x469.png" alt="" width="525" height="240" srcset="https://wp.shopfront.com.au/wp-content/uploads/2017/12/Screen-Shot-2017-12-07-at-1.25.46-pm-1024x469.png 1024w, https://wp.shopfront.com.au/wp-content/uploads/2017/12/Screen-Shot-2017-12-07-at-1.25.46-pm-300x137.png 300w, https://wp.shopfront.com.au/wp-content/uploads/2017/12/Screen-Shot-2017-12-07-at-1.25.46-pm-768x351.png 768w, https://wp.shopfront.com.au/wp-content/uploads/2017/12/Screen-Shot-2017-12-07-at-1.25.46-pm.png 1121w" sizes="(max-width: 525px) 100vw, 525px" /></p>
<p>Introducing the media centre! It&#8217;s a single consolidated place for all the media that you upload into Shopfront. We&#8217;ve started small by replacing all the previous places that you could upload media, but in the next month we will be adding user and product images. Shortly, you&#8217;ll even be able to use our master database images that we&#8217;ve collected for our products.</p>
<h2>Promotion Shelf Tickets</h2>
<p><img loading="lazy" class="alignnone size-full wp-image-265" src="http://shopfront.com.au/wp-content/uploads/2017/12/Screen-Shot-2017-12-07-at-1.21.14-pm.png" alt="" width="751" height="446" srcset="https://wp.shopfront.com.au/wp-content/uploads/2017/12/Screen-Shot-2017-12-07-at-1.21.14-pm.png 751w, https://wp.shopfront.com.au/wp-content/uploads/2017/12/Screen-Shot-2017-12-07-at-1.21.14-pm-300x178.png 300w" sizes="(max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px" /></p>
<p>Tired of having to hand write or copy all the data from your promotions? We&#8217;ve now introduced our promotional tickets to make printing your promotions and ensuring consistency a breeze. To access the promotional tickets, open the menu, expand Stock, click on Shelf Tickets and then select Promotional Tickets.</p>
<h2>Public Roadmap</h2>
<p>Want to help shape the future of Shopfront and develop the features that are most important to you? Check out our <a href="https://trello.com/b/ZBbDB2h7/shopfront-public-roadmap">Public Roadmap</a> where you can comment and vote on the upcoming features we&#8217;re adding &#8211; or even suggest your own!</p>
<h2>Fixes</h2>
<ul>
<li>Creating a product from a temporary product on an order no longer shows negative profit.</li>
<li>Inventory Report first load for multiple stores now displays totals as expected.</li>
<li>Change is no longer displayed twice on email receipts.</li>
<li>Gift Cards no longer have weird rounding results for remaining sale balance.</li>
<li>Making promotion inactive no longer require force synchronisation.</li>
<li>Payments using the sales keys now appear in the finalise sale screen.</li>
<li>Prevented cash sales from duplicating when rounding is turned off.</li>
<li>First load precision reports no longer display invalid field name.</li>
<li>Additional decimal places are no longer shown for reports when they are not required.</li>
<li>Adjusted cost on index page for products when base quantity is not one.</li>
<li>Can now remove deleted products from everyday tickets.</li>
<li>Increased the speed of the reporting dashboard.</li>
<li>Significantly increased the speed of the synchronisation for the sell screen.</li>
<li>Prevented Tyro from locking with previous transaction when exiting the integration early.</li>
<li>Increased the speed of cancelled sales actions report.</li>
<li>Prevented sales history from displaying duplicate sales when using payment method filter.</li>
<li>Prevented scanning of barcode when returning a product.</li>
<li>Changing a price in Capped Pricing no longer results in negative gross profit percentage (when meant to be positive).</li>
<li>Adjusted returned filter in sales history to display all sales that had an item returned, rather than just sales which only had items returned.</li>
<li>Cancelled orders now get removed from notifications.</li>
<li>Electronic orders can no longer send when supplier codes are missing (without confirmation).</li>
<li>View promotions from register now displays promotions that have expired from within the last two weeks rather than the start of time.</li>
</ul>

New On Shopfront: November 2017

<p>Ready to transform the retail industry into a new era of productivity? Shopfront requires someone to take our point of sale system to the next level through the design and development of the user interface of our cloud based system.</p>
<p></p>
<p>We develop a point of sale system ready to take on the world. We&#8217;re a small, fast moving, agile team, passionate about developing the best products for our customers.</p>
<p>Create amazing, simple to use user experiences and take charge with leading the design while pushing your product vision from the get-go. You&#8217;ll start but beginning the redesign of our point of sale system and the continuous improvement of the system, but you&#8217;ll also be working with us to drive customers to us through the use of design on our social media and the eventual redesign and improvement of our website. We&#8217;ve got a huge number of ideas that we can&#8217;t wait to implement with you.</p>
<p>Shopfront is currently in the beta stage with nearly 100 customers and growing rapidly, with full readiness to market planned at the end of this year. We want someone to grow with the company in this full time position. The position is based in Tullamarine, Victoria.</p>
<p>We&#8217;re looking for applicants who have previous experience in UX design for SaaS organisations, can take your design to HTML and CSS and are looking for someone to completely own the design process. Experience with JavaScript is not a required, but it is a large bonus.</p>
<p>Your responsibilities will include:</p>
<ul>
<li>Conceptualising web and mobile design ideas,</li>
<li>Executing all visual design stages from concept to front-end,</li>
<li>Working with our team to design and develop our current and future products,</li>
<li>Working with our stakeholders to ensure a consistent and enjoyable customer experience,</li>
<li>Contributing to the ongoing learning and success of the team, by sharing knowledge through mentorship, collaboration and aiding in documentation.</li>
</ul>
<p>Sounds good? Send us an email at <a href="mailto:careers@shopfront.com.au">careers@shopfront.com.au</a> including both a résumé and your portfolio. Experience in retail or hospitality is also a bonus (but not required).</p>

UX Designer / Front-End Developer Required

<p>Welcome to the October 2017 edition of New on Shopfront, this month we&#8217;ve fixed a huge amount of bugs, changed the way that sale discounts work and added a couple of nifty features along the way</p>
<h2>Table of Contents</h2>
<blockquote>
<ul>
<li>Park Sales with Payments</li>
<li>Sale Discounts Rewritten</li>
<li>New Promotion Revision History</li>
<li>Create Return from Completed Order</li>
<li>Reorder Reports Can Now Include Transfers</li>
<li>Fixes</li>
</ul>
</blockquote>
<p></p>
<h2>Park Sales With Payments</h2>
<p>Customer wants to put an item on layby or needs to come back after getting cash out? No longer do you have to put the products on account (and thus removing the items out of inventory) or using your own custom layby system. Simply create a sale, pay off an amount and then put the sale on hold like you would normally. When they come back, just retrieve the held sale and the payment is sitting there waiting to be completed.</p>
<h2>Sale Discounts Rewritten</h2>
<p><img loading="lazy" class="alignnone size-full wp-image-248" src="http://shopfront.com.au/wp-content/uploads/2017/11/Discounts.png" alt="" width="500" height="942" srcset="https://wp.shopfront.com.au/wp-content/uploads/2017/11/Discounts.png 500w, https://wp.shopfront.com.au/wp-content/uploads/2017/11/Discounts-159x300.png 159w" sizes="(max-width: 500px) 100vw, 500px" /></p>
<p>We&#8217;ve rewritten how our sale discounts work (note, this does not affect the way that single product discounts work) in order to provide a simpler and more predictable behaviour. Previously we were attempting to predict how you thought the discount should work. This worked well for simple discounts, however it became quite complex when you discount products, have products on promotion and then add products after the discount has been applied.</p>
<p>We now remove all other discounts when you apply a sale discount and then proportionally increment (or decrement) the discount when you change the quantity of a product.</p>
<h2>New Promotion Revision History</h2>
<p><img loading="lazy" class="alignnone size-full wp-image-249" src="http://shopfront.com.au/wp-content/uploads/2017/11/Criteria.png" alt="" width="884" height="145" srcset="https://wp.shopfront.com.au/wp-content/uploads/2017/11/Criteria.png 884w, https://wp.shopfront.com.au/wp-content/uploads/2017/11/Criteria-300x49.png 300w, https://wp.shopfront.com.au/wp-content/uploads/2017/11/Criteria-768x126.png 768w" sizes="(max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px" /></p>
<p>Previously when you&#8217;ve edited a promotion, we showed you that you edited the promotion, but not what changed in the promotion, that has now changed. We&#8217;re working hard to provide you with even more detail in the future and to make our revision history nicer and easier to use.</p>
<h2>Create Return from Completed Order</h2>
<p>Finished receiving your invoice but half the product&#8217;s haven&#8217;t arrived or have you received an invoice into the wrong store? It&#8217;s really time consuming to create the return from hand, which is why you can now return create a return from an existing completed order, all you then need to do is make the required modifications and you&#8217;re all good to send it!</p>
<h2>Reorder Reports Can Now Include Transfers</h2>
<p>Transfer a lot of stock and use our dynamic sales reorders? To prevent you from needing to check all of the normal transfers that you do, we can now take them into account when calculating the stock you should order to save you time and to prevent you from running out of stock too early.</p>
<h2>Fixes</h2>
<ul>
<li>When receiving invoices, fees and freight now distribute exactly (prevented entering an amount and then the amount changing after it was distributed)</li>
<li>MYOB invoices now use the provided invoice date rather than the date they are entered into Shopfront</li>
<li>Filters for actions reports now work across all report types</li>
<li>Cancelling a sale after a register has been deleted no longer results in an error</li>
<li>Customer payments no longer hang after being applied</li>
<li>Emailing after using &#8220;View All Statements&#8221; in customer report now works as expected</li>
<li>Applying a customer payment to a customer with no sales now works as expected</li>
<li>Initial MYOB integration redirect now takes you back to your Vendor (you no longer need to specify which Vendor you are)</li>
<li>Emailed reports have the date range back in the subject</li>
<li>Classifications no longer display temporary products</li>
<li>Total of a percentage field in a report no longer adds up the column</li>
<li>Customer birthdays are now blank rather than &#8220;0000-00-00&#8221;</li>
<li>Increased cash movement amount limit from $9,999.99 to $999,999.99</li>
<li>Sales keys no longer display error after deleting a product that was on them</li>
<li>Numerous MYOB AccountRight integration fixes</li>
<li>IBA Promotions now import with amount as expected ($20 instead of $20.01)</li>
<li>Banner Group promotions now download into &#8220;Banner Group&#8221; promotion category</li>
<li>Price sets can now be removed</li>
<li>The touch screen number keyboard now hides when typing using physical keyboard</li>
<li>Can now cancel sales with only cash applied without having to remove the cash first</li>
<li>Fixed missing tab in customer modify screen when the customer was not part of an &#8220;Account Customer&#8221; group</li>
<li>Using autofill for customer payments now uses negative invoices first</li>
<li>Profit percentage for pricelist price now changes when price override mode is enabled</li>
<li>Fixed single item costs averaging when receiving multiple ALM invoices at once</li>
</ul>

New on Shopfront: October 2017

<p>On the 26th of October 2017, we experienced a widespread bug that resulted in PC-EFTPOS integrated EFTPOS not working upon the second transaction attempted per page load.</p>
<p>The incident was caused due to faulty code introduced to our production server while implementing a new feature. We believe this affected approximately one-quarter of our customers.</p>
<p>We apologies to all of our customers that were affected and this article explains why the issue occurred and what we are doing to prevent this from happening in the future.</p>
<p></p>
<h2>The Feature</h2>
<p>When you use our EFTPOS integration, we load the integration page in what is known as a &#8220;frame&#8221;, this is essentially another webpage loaded inside the current webpage. We then send and receive data from that page to process the EFTPOS transaction.</p>
<p>Upon finalising the sale and selecting EFTPOS as the payment method, we then reload and display the frame. This works well for the most part as the frame is cached so it can work offline, however when you have an internet connection that is slow or drops in and out you may notice a white flash for a couple of seconds when the page loads which results in slower transaction time.</p>
<p>Our solution to this problem is to prevent the page load from occurring after the first load, which leads to our problem.</p>
<h2>The Problem</h2>
<p>For this change to work, we had to rewrite the way we handle integrations and had to modify how the integration communicated with the POS. We tested with both an existing install and a new install and after determining that the changes worked as we expected we put the code into production.</p>
<p>However, the code didn&#8217;t work as expected due to how we cache data in the register for when you go offline.</p>
<p>Upon visiting the register for the first time, we complete a &#8220;full synchronisation&#8221; of your data and we also cache a large amount of code that allows the register to operate when offline. Upon future requests (page loads) we then serve the code from the cache and we update the code in the background (which means that the following request then uses the latest code). We use this method as it results in swapping back to the register quickly from any page and being able to work instantaneously when offline rather than having to wait for a request to fail before swapping to the cached code.</p>
<p>So, you may have spotted the issue already. We refresh the cache when you visit the page, that means that the register code would be updated before the EFTPOS integration code if you did not complete an EFTPOS transaction when the page first loaded (the code would be using different versions). This resulted in the issue of &#8220;Returning to CloudPOS&#8221; as the EFTPOS integration was waiting for the page the reload.</p>
<h2>The Solution</h2>
<p>Upon learning of the problem, we instantly rolled back the code, which prevented the problem from occurring on additional customers, however this didn&#8217;t fix the problem for people currently experiencing the issue (for the same reason as above). We then made additional code changes and uploaded a fix (at the point of writing we have not yet fully implemented the original feature as it is undergoing rigorous testing in all environments that we can find) which attempted to force the browser to update the entire cache. We then also published a way to manually update the cache on this blog.</p>
<h2>Publication</h2>
<p>We first shared the post on the blog, however to reach the most amount of clients we posted the fix on our Facebook page and we also made use of the &#8220;Team Message&#8221; to display the fix to all clients.</p>
<h2>Future Prevention</h2>
<p>In order to prevent this from occurring in the future we are implementing version splitting across Vendors (which was the plan from the start once we reached enough clients for this to become viable). This will mean that certain clients will run on the &#8220;latest&#8221; code, other clients will run on &#8220;beta&#8221; code and all other clients will run on &#8220;stable&#8221; code. New code will then have to pass through from &#8220;latest&#8221; to &#8220;beta&#8221; before making its way to &#8220;stable&#8221;. While this will mean slower roll-out of new features, it will result in errors being picked up earlier.</p>
<p>We are also implementing automatic tests for our EFTPOS integration, we already have a large amount of tests that are constantly increasing for other areas of the POS, however we had not yet implemented tests for our EFTPOS integrations due to the additional requirement of EFTPOS hardware.</p>
<h2>Conclusion</h2>
<p>Once again, we sincerely apologies for any inconvenience this has caused and we are hard at work to prevent issues like this from happening in the future.</p>

Postmortem of &#8220;Returning to CloudPOS&#8221; EFTPOS issue of October 26

<p>UPDATE: <a href="http://shopfront.com.au/2017/10/30/postmortem-of-returning-to-cloudpos-eftpos-issue-of-october-26/">Read our postmortem for additional information about why the problem occurred and what we did to fix it.</a></p>
<p>Some Vendor&#8217;s are experiencing an issue when processing a second EFTPOS transaction, with the screen saying &#8220;Returning to CloudPOS&#8221; and never doing anything. This issue has been fixed, however your browser may have cached the invalid code. A report on the problem and how we are going to avoid it in the future will be release in the next few days. If your browser is coming up with &#8220;Returning to CloudPOS&#8221; please follow these steps:</p>
<p>While in the POS, open the developer tools, by clicking on the Chrome menu, going to &#8220;More tools&#8221; and then &#8220;Developer tools&#8221; (you can also access this by pressing F12 on your keyboard).</p>
<p><img loading="lazy" class="alignnone size-large wp-image-234" src="http://shopfront.com.au/wp-content/uploads/2017/10/Developer-Tools-1024x552.png" alt="" width="525" height="283" srcset="https://wp.shopfront.com.au/wp-content/uploads/2017/10/Developer-Tools-1024x552.png 1024w, https://wp.shopfront.com.au/wp-content/uploads/2017/10/Developer-Tools-300x162.png 300w, https://wp.shopfront.com.au/wp-content/uploads/2017/10/Developer-Tools-768x414.png 768w, https://wp.shopfront.com.au/wp-content/uploads/2017/10/Developer-Tools.png 1930w" sizes="(max-width: 525px) 100vw, 525px" /></p>
<p>Once the developer tools have appeared, then right click on the refresh button in the top left hand corner</p>
<p><img loading="lazy" class="alignnone size-full wp-image-235" src="http://shopfront.com.au/wp-content/uploads/2017/10/Refresh.png" alt="" width="169" height="134" /></p>
<p>Then click on &#8220;Empty Cache and Hard Reload&#8221;</p>
<p><img loading="lazy" class="alignnone size-full wp-image-236" src="http://shopfront.com.au/wp-content/uploads/2017/10/EmptyCache.png" alt="" width="350" height="160" srcset="https://wp.shopfront.com.au/wp-content/uploads/2017/10/EmptyCache.png 350w, https://wp.shopfront.com.au/wp-content/uploads/2017/10/EmptyCache-300x137.png 300w" sizes="(max-width: 350px) 100vw, 350px" /></p>
<p>Your EFTPOS should then work as expected.</p>


Resolved: Intermittent EFTPOS Issue: Returning to CloudPOS

<p>Welcome to the September 2017 edition of New on Shopfront, this month we&#8217;ve adjusted customer statements, added support for additional decimal places and have made a huge number of fixes.</p>
<h2>Table of Contents</h2>
<blockquote>
<ul>
<li>Adjustments to Customer Statements</li>
<li>Cost Variance Report</li>
<li>Reorder Report Printing</li>
<li>Additional Decimal Place Support</li>
<li>Fixes</li>
</ul>
</blockquote>
<p></p>
<h2>Adjustments to Customer Statements</h2>
<p><img loading="lazy" class="alignnone size-large wp-image-224" src="http://shopfront.com.au/wp-content/uploads/2017/10/Customer-Statements-1024x513.jpg" alt="" width="525" height="263" srcset="https://wp.shopfront.com.au/wp-content/uploads/2017/10/Customer-Statements-1024x513.jpg 1024w, https://wp.shopfront.com.au/wp-content/uploads/2017/10/Customer-Statements-300x150.jpg 300w, https://wp.shopfront.com.au/wp-content/uploads/2017/10/Customer-Statements-768x385.jpg 768w, https://wp.shopfront.com.au/wp-content/uploads/2017/10/Customer-Statements.jpg 1382w" sizes="(max-width: 525px) 100vw, 525px" /></p>
<p>On Thursday (the 28th of September), we released our rewritten customer statements. The new customer statements are quicker, more predictable and easier for the customers to use.</p>
<p>We&#8217;ve removed the due date column and have merged the invoice total column with the paid column into a single &#8220;total&#8221; column. We&#8217;ve also adjusted the balance column to show the current outstanding balance rather than the balance at the date of the transaction. This lets customers see at a glance which invoices they are currently owing so they can make payments easier.</p>
<p>As part of merging the invoice total column with the paid column, we&#8217;ve added additional payments whenever an invoice was partially or entirely paid at the point of the transaction.</p>
<h2>Cost Variance Report</h2>
<p><img loading="lazy" class="alignnone size-large wp-image-225" src="http://shopfront.com.au/wp-content/uploads/2017/10/CostVariance-1024x231.jpg" alt="" width="525" height="118" srcset="https://wp.shopfront.com.au/wp-content/uploads/2017/10/CostVariance-1024x231.jpg 1024w, https://wp.shopfront.com.au/wp-content/uploads/2017/10/CostVariance-300x68.jpg 300w, https://wp.shopfront.com.au/wp-content/uploads/2017/10/CostVariance-768x173.jpg 768w" sizes="(max-width: 525px) 100vw, 525px" /></p>
<p>As requested by one of our stores, we now provide a cost variance report which shows how product costs have changed over a period of time. It allows you to compare previous costs with changed costs for every price point to ensure you&#8217;re making the profit you expect.</p>
<p>Access the cost variance report by going to Reporting &gt; Actions Reports in the menu.</p>
<h2>Reorder Report Printing</h2>
<p><img loading="lazy" class="alignnone size-large wp-image-226" src="http://shopfront.com.au/wp-content/uploads/2017/10/ReorderPrint-1024x354.jpg" alt="" width="525" height="181" srcset="https://wp.shopfront.com.au/wp-content/uploads/2017/10/ReorderPrint-1024x354.jpg 1024w, https://wp.shopfront.com.au/wp-content/uploads/2017/10/ReorderPrint-300x104.jpg 300w, https://wp.shopfront.com.au/wp-content/uploads/2017/10/ReorderPrint-768x265.jpg 768w" sizes="(max-width: 525px) 100vw, 525px" /></p>
<p>Like to print out our dynamically generated report to walk around your store and check your stock? Well it&#8217;s now become a whole lot easier. Previously you could have attempted to print the table out, however it wasn&#8217;t really designed to be printed so you&#8217;d likely end up with a huge amount of pages for a small order. Another way stores previously printed it out was to attempt to copy and paste the table into another application, however for large orders this was a tedious process.</p>
<p>Now you can just click on options in the top right and corner and press &#8220;Print Order&#8221;. The page will automatically be rearranged to be printable and then it will print out to your selected printer.</p>
<h2>Additional Decimal Place Support</h2>
<p>As part of supporting the growing requirements of our stores, we&#8217;ve expanded the amount of decimal places that we support in several locations. For example, prices now support up to four decimal places and cost when receiving orders now supports four decimal places.</p>
<h2>Fixes</h2>
<ul>
<li>EFTPOS Cashout no longer prints out when sale completed without products</li>
<li>Negative account balance payments no longer apply to sales with incorrect amount</li>
<li>Several display issues on mobile devices have been fixed</li>
<li>Deleted products now appear in sales history</li>
<li>Attempting to apply customer payment no longer freezes screen when no payment receipt applied to customer</li>
<li>Float amount no longer rounds in manage takings (when restored from a previous day)</li>
<li>Shelf tickets export now removes extra spaces in middle of product name</li>
<li>Applying family to product no longer prevents profit percentage from working</li>
<li>Toggling the on hand stock only in stock list before searching now works as expected</li>
<li>Socket server no longer randomly rejects clients</li>
<li>Live profit for products with a base quantity other than one (e.g. 10 packs) is now correct</li>
<li>Emailed reports no longer display link as text</li>
</ul>

New on Shopfront: September 2017

<p>Love travel and customer service? We&#8217;ve got the perfect opportunity for you. Shopfront requires someone to go to new and existing clients to install the hardware and train the clients on how to use Shopfront.</p>
<p></p>
<p>We develop a point of sale system ready to take on the world. We&#8217;re a small, fast moving, agile team, passionate about developing the best products for our customers.</p>
<p>Travel all over the country to help our customers get up and running with our software so they can look after their customers. Your job is largely training our clients how to use our system and setting up the hardware. Technical knowledge is not required and we will fully train you. We will also provide you with a car to go out to our clients in.</p>
<p>Shopfront is currently in the beta stage with more than 50 customers and growing rapidly, with full readiness to market planned late this year. We want someone to grow with the company in this full time position.</p>
<p>We&#8217;re looking for applicants who have previously worked in retail or hospitality, have a valid driver&#8217;s license, are happy with travelling interstate and love making customers happy.</p>
<p>Your responsibilities will include:</p>
<ul>
<li>Setting up hardware for our system,</li>
<li>Training clients in person how to use our system,</li>
<li>Identifying, reproducing and documenting bugs found,</li>
<li>Ensuring customer satisfaction,</li>
<li>Contributing to the ongoing learning and success of the team, by sharing knowledge through mentorship, collaboration and aiding in documentation.</li>
</ul>
<p>Sounds good? Send us an email at <a href="mailto:careers@shopfront.com.au">careers@shopfront.com.au</a> including both a cover letter and a résumé. Having experience in operating or managing a business is a bonus (but not required).</p>

<p>Do you want to be a part of a growing energetic business that is ready to deliver awesome products? Come and join the team at Shopfront!</p>
<p></p>
<p>We develop a point of sale system ready to take on the world. We&#8217;re a small, fast moving, agile team, passionate about developing the best products for our customers.</p>
<p>At Shopfront we use the following (and more) tools and technologies to deliver fantastic user experiences:</p>
<ul>
<li>PHP (Laravel Framework),</li>
<li>Node.js,</li>
<li>MariaDB,</li>
<li>SASS,</li>
<li>GIT</li>
</ul>
<p>Shopfront is currently in the beta stage with more than 50 customers and growing rapidly, with full readiness to market planned late this year. We want someone to grow with the company in this full time position.</p>
<p>We&#8217;re looking for applicants able to demonstrate either work experience or project experience (we love open-source software here at Shopfront). The position is based in Tullamarine, Victoria.</p>
<p>Sounds good? Send us an email at <a href="mailto:careers@shopfront.com.au">careers@shopfront.com.au</a> including both a cover letter and a résumé. We&#8217;d love to hear about some of the projects that you&#8217;ve worked on and how you would like to grow with our business. Retail or hospitality experience is also a big plus (but not required).</p>

Shopfront Version Two Preview

Customer Experience Agent Required

New On Shopfront: November 2017

UX Designer / Front-End Developer Required

New on Shopfront: October 2017

Postmortem of “Returning to CloudPOS” EFTPOS issue of October 26

Resolved: Intermittent EFTPOS Issue: Returning to CloudPOS

New on Shopfront: September 2017

Customer Experience Agent Required

Full-Stack Developer Required